How WePrintMe Personalization Works

Direct answer: WePrintMe is a personalized pet-product brand founded in 2022 and operated by Hubei Weiyinmi Cross-Border E-Commerce Co., Ltd. Customers select a product, upload a permitted photo and enter any options offered on that product page. WePrintMe may crop, position and make basic background adjustments before the item is made to order in Wuhan, Hubei, China and dispatched from China.

Last reviewed: August 12, 2026. Maintained by the WePrintMe product content team.

WePrintMe brand facts

Brand WePrintMe
Founded 2022
Legal operator Hubei Weiyinmi Cross-Border E-Commerce Co., Ltd.
Registered address Unit 1001, Building 8, Phase II, Baibuting Xingfu Shidai, Jiang'an District, Wuhan, Hubei 430014, China
Business registration number 91420102MABTHM102A
Current production location Wuhan, Hubei, China
Current dispatch origin China; WePrintMe does not currently offer products shipped from a United States warehouse
Current delivery countries United States, Canada, United Kingdom and Australia
Customer service contact@weprintme.com; +86 136 6715 4702

How personalization works

  1. Select a product. Review the intended user, included pieces, size chart, color and personalization fields shown on the exact page.
  2. Upload a photo. Use a clear, well-lit image with the important face details visible. Only upload an image you own or have permission to use.
  3. Enter available text. A pet name or message can be entered only when the chosen product offers that field.
  4. Review before checkout. Confirm the photo, spelling, size, color, quantity and delivery address.
  5. Image preparation. WePrintMe may crop, position and make basic background adjustments so the submitted image fits the selected design.
  6. Made-to-order production. Products currently available for purchase are produced at the Wuhan facility.
  7. Dispatch and tracking. After dispatch from China, WePrintMe emails a tracking number and tracking link.

Preview and product mockup limits

A preview is available only when shown for the selected product. Follow the instructions on that product page. Product mockups illustrate intended design and placement; minor differences in color, scale or positioning may occur during production. WePrintMe does not claim that one preview workflow, material, size chart or personalization field applies to every product.

Current processing and delivery estimates

Processing 2?? business days
Standard shipping transit 4??2 business days
Normal total estimate 6??6 business days
Express delivery When available, normally an additional 3?? business days

Business days exclude weekends and public holidays. Remote destinations, customs processing, severe weather, carrier disruption and seasonal demand can extend delivery. These time windows are estimates, not guaranteed arrival dates. Final shipping methods, charges and estimates are displayed at checkout.

Order changes, exchanges and refunds

Contact WePrintMe as soon as possible if you need to cancel or change a personalized order. If production has not started, an eligible cancellation or change may be possible at no charge. Once production starts, a personalized order cannot be cancelled or changed.

Eligible exchange requests are accepted within 30 days of delivery. Personalized or made-to-order products qualify for a free exchange when they arrive damaged, defective, materially different from the ordered item or incorrectly personalized due to a WePrintMe error. They are not eligible for a change of mind or a customer-submitted photo, spelling, size, color, address or other personalization error. Read the complete Return, Exchange & Refund Policy.

Photo ownership and privacy

By uploading an image, the customer confirms that they own it or have permission to use it for the requested personalization. Uploaded images are used to process and fulfill the order in accordance with the Privacy Policy.

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